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You can shop online quickly and easily by following below steps:

Login
-Registered user please register by email address and password.

Register
-If you are not registered member, Please input your email address for register before checkout. The email address will be the login in future and we will communicate with you thought this email address.
-You can input your billing address and delivery address when checkout. 
-Registered member can change member information (such as user name, email, contact number, password and delivery address, etc.) though login.

Shopping Cart
-If you want to buy this item, revise the number in   and click , it will be added to your cart.
-Please click 
  when you want to checkout, it will show the items and quantity with total amount in your cart. Click  to next step.
-You can change the quantity and delete item before checkout, please click  if you want to delete this item. The total amount will be updated when you click .

Order Form
-You can download our order form and submit by fax to (+852) 2577 9266 or email to info@pantone-shop.com, we will process your order soon.

How to Checkout
-After clicking  , select "Log In" if you had already registered. Otherwise please input your delivery address and contact information for order purpose. 
-Please confirm for the shopping list before checkout. 
-Kick and read about our terms and conditions. Then click
--Select the shipping methods shown, we will charge shipping fee if your order do not meet our minimum order amount. Or you may select self-collect(for Hong Kong local order only!).

Delivery Fee (HK)
We provide delivery service if your order meets below amount (exclude remote area). If your order cannot meets this amount, delivery fee will be charged.
Area Minimum Order Amount Remote Area Extra Fee
Kowloon $400 -
Hong Kong Island $400 -
New Territories $500 -
Lantau Island $1,000 $150
-For village house, we shall formulate additional delivery fees according to different circumstances.
-The Company (Vision Environmental Limited) reserves the right of final interpretation.

Payment Methods
-When you confirm your shopping list, click to select payment methods.
-If you choose "Prepaid",you can pay by below methods:

 1. Cash - We accept Hong Kong Dollars only!
 2. Cheque - Crossed cheque benefit to "VISION ENVIRONMENTAL LIMITED", Post-dated Cheque is not accepted.
 Postal Address: Unit B2, 12/F, Victorious Factory Building, 35 Tseuk Luk Street, San Po Kong, Kowloon, Hong Kong

 3. Bank-in - Transfer payment or T.T. to our bank account:
     
Bank Name: Hang Seng Bank (Bank Code: 024)
     Swift Code: HASEHKHHXXX
     Account Name:  Vision Environmental Limited
     Account No.:  294-2-212214

 *Please provide your payment slip and order number via Fax to (+852) 2577 9866 or Email to info@pantone-shop.com, we will process your order soon.

Pay by PayPal or Credit Card
-Please select , and then click "Checkout",you will go to PayPal payment Page: 
-Option 1 (Pay by PayPal): Input your PayPal account and password, then click "Login". 
-Option 2 (Pay by Credit Card): Click "Pay with Debit or Credit Card", please input your card information (Card number, expiry date, CSC code, Holder Name, Billing Address and Contact number, etc.). Click "Pay Now" when finished.
-Your browser will be return back to our website after completing the above payment procedures.

Confirm Order
-We will provide an order number when you finish payment procedures, please write down this number for following order status. 
-All order placed after 4:00pm, we will process it next working day.
-When we confirm your order (or received payment), we will process your and arrange delivery as soon as possible.
-If the items in your order out of stock or need more time to be delivers, we will contact you soon.
-We may cancel your order if we cannot contact you.

Delivery (HK)
-When your order has been confirmed, we will arrange delivery soon. Local Hong Kong shipping time is about 2-3 working days.
-The delivery period will be longer than the general order (about 1 week) for some large scale products and customer made products.
-Area such as Mid-levels, Tung Chung, Islands and village and remote areas, shipping time will be slightly longer.
-If certain goods are temporarily out of stock or need a long time for delivery, we will notify the customer by telephone or email.

-Our delivery time as below:
Monday ~ Friday 9:00am - 18:00pm
Saturday 9:00am - 13:00pm
-Please confirm the order when you specify the approximate delivery time, we will try to delivery within the time, please select the time that you are available to receive the goods. 
-Customer must provide valid contact number for our contact, some customers who often work outside please leave a valid mobile phone number, if we cannot find the customer when deliver, we has the right to cancel or ignore your order.
-Our delivery service will be suspended and delay due to the typhoon signal no. 8 or black rainstorm warning is happened.

Order Follow Up 
-If you would like to enquire about the order progress, or provide opinion, please contact us.

Self-Collect Order
-If you select self-collect instead of our delivery service, please wait our notification as we need time to process the order and goods.
-We only accept HK dollars cash for self-collect order. 
-After the implementation of PSB Levy Scheme, the public will not provide plastic bags or bags, please bring your shopping bag. We will charge 50 cents for each shopping bag.
-If you assign courier come to collect goods, we will use the basic packaging materials or general cartons for packaging purposes, we will not be responsible if goods were lost during courier delivery.
-Our office hours as below:
Monday ~ Friday 9:00am - 1:00pm 2:00pm - 6:00pm
Saturday 9:00am - 1:00pm Off
Sunday or Public Holiday Off

Goods Return
-If the customer discovers that the product is damaged or does not conform to the product ordered, the customer must notify us within 3 days of receipt. We will arrange for the free replacement of the goods as soon as possible. 
-Goods return must be together with the original packaging, as well as invoice for the effective, we will not accept returned if the goods was due to human damage. 
-If the customer is required to return or replace the products due to not suitable for use or wrong ordering, we will not provide return.